Cookie Policy

 

What are Cookies?

Our Website uses cookies which are small data files that web browsers place on a computer's hard drive or in memory and which

- help us to distinguish visitors and identify whether you have used the website previously, so that we can understand your browsing habits and make the experience as meaningful to you personally as is possible and to improve our website (analytics and performance)

- deal with the administration of our website, to analyse and compile statistics about its’ use (e.g. how many users/visitors and what they viewed) and to improve it. They do not read data from any hard drive and cannot retrieve information from any other cookies created by other Websites.

 

Ask about Cookies

If you have any queries about this Policy, please email our Help Desk. We will usually respond within 7 working days.

 

Do Cookies identify you?

Standing alone, cookies do not identify you personally but merely recognise your browser. Unless you choose to identify yourself, for example by registering as a Member, then you remain anonymous to us. Cookies come in two types: session-based and persistent:

  • Session cookies exist during an internet session. They disappear from your computer when you close your browser software or turn off your computer
  • Persistent cookies remain on your computer after you have closed your browser or turned off your computer. They include such information as a unique identifier for your browser.

We use persistent cookies that only we can read and use, to identify that you are a website user or prior website user (as the case may be) and to track your use. We take care with security and confidentiality of information stored in persistent cookies. These cookies generally expire after 6 months but please see the section which explains the Cookies we use on the website

 

Managing Cookies

(1) Some cookies are essential for parts of the website to operate and have already been set. Some may be essential, whilst others relate to functionality. You may be able to delete and block cookies from the website but that means that some parts of the website will not work. For information on blocking cookies refer to the instructions on your browser which is often located under the “Tools” section. Help is also available at www.allaboutcookies.org 

(2) You can delete any cookies on your computer by referring to the instructions for your file management software and/or settings to locate the file or directory that stores cookies and delete it. Help is also available at  http://www.allaboutcookies.org/manage-cookies/

 

Advertising

(1) Cookies are also used as part of advertising to deliver to you relevant and tailored content (including advertising content) and then to analyse how effective that content is.

(2) Third Parties, such as Google, Facebook, Bing, Pinterest, Twitter and Instagram (these are included by way of example rather than an exhaustive list) may use cookies, web beacons (see http://www.allaboutcookies.org/faqs/beacons.html ), and similar storage technologies/tools to collect or receive information from the website (and/or App) and elsewhere on the internet and use that information to provide measurement services and target advertising. You can also find details of those third parties www.aboutads.info/ .

(3) You can opt-out of the collection and use of information for to provide measurement services and target advertising. Help for you to exercise your choices is available at www.aboutads.info/

 

Social Media

Social media – from time to time our website may use social media icons (such as Twitter) and embedded video content (such as from YouTube). Please remember that when you click on a social media icon or watch that video content that you are using a third party website and we are not responsible for that website's cookies, so we advise you to review the cookie/privacy policy of the relevant website.

 

Member offers

Members who want to take advantage of our offers and click on a link will be transferred to one of our partner’s website.  We are not responsible for partner’s websites or the cookies which they use so we advise you to review the cookie/privacy policy of the relevant website. However, members can be reassured that we are rigorous in our selection of retailers and advertisers providing offers to you.

 

Cookies we use on our website

You can find information about most of the cookies we use from time to time in this section. Whilst we try to provide you with up-to-date information this is a non-exhaustive list. Particularly, the third parties we work with may set cookies and whilst we have tried to identify these, so you can opt out please email us if you have any queries. 

 

We use various types of cookies including:

  • Necessary cookies - help make our website usable by enabling basic functions like page navigation and access to secure areas of the website. Our website cannot function properly without these cookies.
  • Marketing cookies - used to track visitors across websites. The intention is to display ads that are relevant and engaging for individual users.

 

_ALGOLIA
Type: Session    
Purpose: Used by the Algolia search engine to provide the search feature for the site and give you relevant realtime results.

_utma
Type: 2 years
Purpose: Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing _utma cookies exists. The cookie is updated every time data is sent to Google Analytics.

_utmb
Type: Session
Purpose: Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing _utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.

_utmc
Type: Session
Purpose: Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the _utmb cookie to determine whether the user was in a new session/visit.

_utmt_UA-15730947-2
Type: Session
Purpose: Used to throttle request rate.

_utmt_UA-15730947-8
Type: Session
Purpose: Used to throttle request rate.

_utmv
Type: 2 years
Purpose: Used to store visitor-level custom variable data. This cookie is created as we use the _setCustomVar method with a visitor level custom variable. The cookie is updated every time data is sent to Google Analytics.

_utmz
Type: Session
Purpose: Stores the traffic source or campaign that explains how the user reached our website. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.

_ga
Type: 2 years
Purpose: Used by Google Analytics to distinguish users.

_gid
Type: Session
Purpose: Used by Google Analytics to distinguish users.

_uetsid
Type: Session
Purpose: Microsoft Bing Ads Universal Event Tracking (UET) tracking cookie

com.silverpop.iMA.page_visit
Type: Session
Purpose: Used by Silverpop Watson™ Campaign Automation. One 'per session' cookie created for each page visited in the session. Used to distinguish the first visit to a webpage by an individual from subsequent visits.

com.silverpop.iMA.session
Type: Session
Purpose: Used by Silverpop Watson™ Campaign Automation. The Unique Identifier for the current browsing session. Used to associate a series of individual events to a single functional browsing session.

com.silverpop.iMAWebCookie
Type: 2 years
Purpose: Used by Silverpop Watson™ Campaign Automation. The Unique Identifier for the visitor. Used to pass individual identity along with specific actions.

optimizelyBuckets
Type: Session
Purpose: Cookie set by Optimizely website optimisation plaftform. Used to store the page variants assigned to a user for A/B performance testing, to ensure the user gets a consistent experience.

optimizelyEndUserId
Type: Session
Purpose: Cookie set by Optimizely website optimisation plaftform. This cookie is a unique user identifier.

optimizelySegments
Type: Session
Purpose: This cookie is set by the Optimizely website optimisation plaftform. It holds audience segmentation information for a visitor.

HSID
Type: 2 years
Purpose: Used by Google to store user preferences and information of Google maps

 

 

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